EncoderPOS Questions, Answered

EncoderPOS is point of sale and business management software. It brings billing, inventory, purchases, customers, suppliers, branches, accounting and reporting into one system, so daily retail operations run from a single place instead of a till, a spreadsheet and a separate ledger.

Any business that sells stock over a counter or a wholesale desk. It is used for supermarkets and grocery, pharmacies, cosmetics, electronics, cafés and bakeries, fashion retail, hardware and wholesale — the modules are the same, the configuration differs.

Yes. Products, categories, suppliers, customers and opening stock can all be imported from a spreadsheet during setup, and our team will help you map the columns.

A single shop with a spreadsheet of products can be billing the same day: import the catalogue, set opening stock, add users and open the register. Multi-branch chains with existing ledgers usually take longer, and onboarding and data migration are included on the Enterprise plan.

Yes. Every plan starts with a 7-day free trial with no card required, and you can move your data to a paid plan without setting anything up twice.

The till is keyboard- and barcode-first: scan, adjust quantity, take payment, print. Held carts let a cashier park an unfinished sale and serve the next customer without losing the first one.

Yes. Billing is barcode-first and works with USB and Bluetooth scanners. You can also generate and print product barcodes and shelf labels from the catalogue on any USB or Bluetooth label printer.

Yes. Cash, card, bank transfer and customer credit can be split across a single sale, and each part posts to the right account without a second entry.

Both. Discounts can be applied to an individual line or to the invoice total, and permission to discount is controlled per user.

Yes. The point of sale keeps billing while the connection is down — sales are stored locally and sync automatically the moment the network returns, so the counter never stops.

Yes. Stock is live across every branch and moves the moment a sale, purchase, return or transfer happens. Products support variations, batches, expiry dates, serial numbers, reorder points and a full movement history.

Yes. Set a reorder point per product and low-stock items surface on the dashboard and in the low-stock report, so reordering happens before the shelf is empty.

Yes. Raise purchase orders, record goods received against them, capture supplier bills and add landed cost, so each unit is valued at what it actually cost to get onto the shelf.

Yes. Customer returns raise credit notes and purchase returns go back to the supplier — both move stock and post to accounts automatically.

Yes. Every branch keeps its own stock, pricing and staff, while the owner sees a consolidated view and can compare any two branches side by side on one screen.

Yes. Roles and permissions are granular: decide per user who can discount, void a sale, view profit figures, edit purchase prices or open the register.

Yes. Each customer has a ledger with credit limits, installment plans and full buying history, so the balance on the screen is the balance you can ask about.

Yes. There is a complete, international-standard chart of accounts with double-entry journals, ledgers and period close built in — sales, purchases and payments post to it as they happen rather than being reconciled afterwards.

Cost is taken from what each unit actually cost when it sold, recorded on the sale line — not today's purchase price. Returns are netted off, so profit and product rankings stay honest.

Sales, profit and loss, tax, stock and stock movement, cashier shift, customer and supplier ledgers, and branch performance. Every report exports to Excel or PDF in a click.

Any modern computer or tablet with a browser. EncoderPOS supports USB and Bluetooth barcode scanners, thermal receipt printers, cash drawers and customer displays.

Your data is stored on managed, encrypted infrastructure with automated daily backups of the entire system database, and you can export any report to Excel or PDF whenever you want a copy of your own.

Yes. Products, customers, suppliers, sales and every report can be exported to Excel or PDF at any time. Your records are yours.

Three plans, billed monthly in Pakistani rupees: Starter at Rs 2,500 for a single shop, Growth at Rs 6,500 for up to three branches, and Enterprise priced to the chain. Annual billing saves two months, and prices exclude applicable taxes.